Our Commitment

At Black Paw Kitchen, accessibility is an essential part of our mission to serve every customer with care and respect. We are working to make our website and digital experiences usable by everyone, regardless of ability. Our goal is to meet applicable standards, including the W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and to align with requirements under the Americans with Disabilities Act (ADA) and other relevant laws.

What Accessibility Means to Us

Digital accessibility means people can perceive, understand, navigate, and interact with our content and tools. To that end, we focus on building inclusive experiences that support assistive technologies and diverse input methods, while maintaining good usability for all users.

Standards We Aim to Follow

We design and improve our site with reference to:

WCAG 2.1 AA success criteria (perceivable, operable, understandable, robust).

ADA obligations and other applicable accessibility regulations.

Industry-recognized best practices for semantic HTML, color contrast, structure, and error prevention.

How We’re Working Toward Accessibility

We maintain an ongoing accessibility program that includes:

Design & Code Reviews: Incorporating accessibility checks into product design, content creation, and engineering workflows.

Testing & Validation: Regular evaluations of templates and key user journeys (e.g., navigation, account actions, checkout) using automated tools and manual testing.

Assistive Technology Compatibility: Spot checks with common AT such as screen readers, magnifiers, keyboard-only navigation, and voice input.

Continuous Improvement: Prioritizing fixes, tracking progress, and iterating as standards and technologies evolve.

Team Training:

Providing guidance and education so designers, developers, and content editors understand accessibility responsibilities.

Features That Support Accessibility

We’re actively working to provide:

Text alternatives for meaningful imagery and icons.

Keyboard operability for menus, forms, and interactive components.

Clear focus states and logical tab order for efficient navigation.

Sufficient color contrast between text and backgrounds.

Structured headings and landmarks to aid orientation and screen reader navigation.

Form labels, instructions, and error messaging to reduce input barriers.

Responsive layouts that adapt to different devices and zoom levels.

Where possible, we also aim to support users who benefit from voice control, text-to-speech, screen magnification, and reduced motion preferences.

Our Continuous Effort

Accessibility is not a one-time project—it’s an ongoing commitment. As we add new pages and features, we test them against our standards, and we evaluate existing content to identify areas for improvement. Some legacy components and third-party integrations may present challenges; when issues are found, we work to address them or provide accessible alternatives.

Need Help or Have Feedback?

We welcome your input. If you experience a barrier on our site, need information in a different format, or have suggestions to improve accessibility, please contact us:

Email: [email protected]

(Please include a brief description of the issue, the page/URL where it occurred, and the assistive technology or browser you’re using. This helps us troubleshoot quickly.)

For general account or order questions, you can also reach us at [email protected].

Black Paw Kitchen is committed to making meaningful progress on accessibility and to serving every customer with dignity and inclusion.